Legal

End User License Agreement

Effective date: August 19, 2026 · Version 2.0

This End User License Agreement ("Agreement") is a legal agreement between you ("you" or "Licensee") and CTRL Colab LLC ("CTRL Colab", "we", "us") for the OnDeck software application, including all associated files and documentation (the "Software"). By installing, activating, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not install or use the Software.

Please read Section 10 (Disclaimer of Warranty) and Section 11 (Limitation of Liability) carefully — together they provide the Software "as is" and limit CTRL Colab's liability to you.

1. License Grant

Subject to your compliance with this Agreement and your payment of the applicable fee, CTRL Colab grants you a perpetual, personal, non-exclusive, non-transferable, revocable license to install and use the Software as described below. "Perpetual" means the license does not expire and does not require renewal: the version you purchased will continue to function for as long as you have a compatible computer, and does not depend on CTRL Colab continuing to operate any service.

2. How Licensing Works

The Software is unlocked by a serial number that we email to you when you purchase. The first time you open the Software it asks for it, sends it to our activation server together with an anonymous machine identifier, and receives back a cryptographically signed activation for that computer. From then on the checking happens entirely on your own computer, offline, every launch — the Software does not need the network to start, and does not ask again. There is no account to create and no password to manage.

Roughly once a month, when it happens to be online at launch, the Software re-checks the serial with us in the background. That check is deliberately one-sided: an offline or air-gapped machine keeps working indefinitely, it keeps working if CTRL Colab's website is unavailable, and the only thing that ever deactivates a copy is a signed answer from us saying the serial was revoked — which happens when a purchase is refunded or charged back. The check carries your serial, the anonymous machine identifier, and the app version — never your media, projects, or anything about how you use the Software. If you work somewhere the Software can never reach the internet, contact hello@ctrlcolab.com and we will issue a license file that verifies entirely offline.

Your serial identifies your purchase. It is issued to you personally and must not be shared, published, or distributed. License files from purchases made before serial numbers keep working, permanently — the activation screen accepts them, and the licensee email they carry is displayed in Help ▸ About.

3. Permitted Installations

Your license permits installation and use on up to two (2) computers that you own or control, provided the Software is not used on more than one of them at the same time by different people. This is intended to cover the ordinary case of a desktop workstation and a laptop belonging to the same person.

The activation server counts to two and no further: a third machine is refused with a note to contact us. Machines change — hardware dies, laptops get replaced — so if you hit the limit legitimately, email hello@ctrlcolab.com and we will free a seat. If you need a license for a team or facility, write to the same address.

4. Versions Covered, and Upgrades

Your license is issued against a major version line and covers every release within it. A license purchased for OnDeck 1.x entitles you to all 1.x releases, including bug fixes and feature updates, at no further cost and for as long as we publish them.

A future major version (for example, OnDeck 2.0) is a separate product and requires a separate purchase. Your existing license will continue to run the version line it was issued for, indefinitely. We are under no obligation to release any particular update.

Because the license file records its version line, an OnDeck 1.x license will not unlock OnDeck 2.0. If you buy a major upgrade, you receive a new license file; the old one keeps working for the old version.

5. Restrictions

You may not:

6. Ownership

The Software is licensed, not sold. CTRL Colab and its suppliers retain all right, title, and interest in the Software, including all intellectual property rights. This Agreement grants you no rights other than the license expressly stated.

Your work is yours. Projects, boards, annotations, exported images and documents you create with the Software belong entirely to you. We claim no rights in them, and we never receive them — see Section 7.

7. One Network Use, No Data Collection

The Software contains no telemetry, analytics, accounts, or cloud features. It makes exactly one kind of network request: the license activation and occasional background check described in Section 2, carrying your serial, an anonymous machine identifier, and the app version — nothing else, ever. Its media engine is built with networking compiled out entirely, so your media files, projects, and exports cannot leave your computer. This is a design commitment, not a setting: see our Privacy Policy for detail.

8. Third-Party and Open-Source Components (LGPL)

The Software incorporates FFmpeg (ffmpeg.org), used under the GNU Lesser General Public License, version 2.1 or later ("LGPL"), as dynamically linked libraries. FFmpeg is included in unmodified form and is built without any GPL-licensed or non-free components.

Your rights under the LGPL are not restricted by this Agreement. To the extent the LGPL applies, and notwithstanding Section 5:

The complete corresponding source code for the FFmpeg version included with your copy, together with the exact build configuration used, is available on request from hello@ctrlcolab.com for at least three years from the date of your purchase. A copy of the LGPL is included with the Software.

Other third-party open-source components are listed with their licenses in the documentation accompanying the Software.

9. Trademarks

Apple ProRes is a trademark of Apple Inc. Avid DNxHD and DNxHR are trademarks of Avid Technology, Inc. All other trademarks are the property of their respective owners. The Software reads and writes these formats; references to them are nominative and descriptive only, and imply no affiliation with, sponsorship by, or endorsement from their respective owners.

10. Disclaimer of Warranty

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CTRL COLAB DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT IT IS COMPATIBLE WITH ANY PARTICULAR HARDWARE, CODEC, OR WORKFLOW.

You are responsible for maintaining backups of your media and project files. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CTRL COLAB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CTRL COLAB'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SOFTWARE.

Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

12. Term and Termination

This Agreement takes effect when you first install or use the Software and continues until terminated. It terminates automatically if you materially breach it, in particular by distributing your license file or circumventing the licensing mechanism. On termination you must stop using the Software and remove all copies.

If your purchase is refunded or reversed (including by chargeback), your license terminates and you must stop using the Software. See our Refund Policy.

13. Purchases, Refunds, and Taxes

Orders are processed by Paddle.com Market Limited, which acts as the merchant of record and authorised reseller of the Software. Paddle handles payment, invoicing, and applicable sales tax and VAT/GST. Your purchase is therefore also subject to Paddle's own terms and privacy policy.

Refunds are governed by our Refund Policy.

14. Governing Law

This Agreement is governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located there. If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction whose consumer-protection laws grant you rights that cannot be waived by agreement, nothing in this Section deprives you of those rights or of the protection of the mandatory laws of your country of residence.

15. General

If any provision of this Agreement is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver of it. This Agreement is the entire agreement between you and CTRL Colab regarding the Software and supersedes any prior understanding. We may update this Agreement for future releases; the version you accepted continues to govern the version you licensed.

16. Contact

Questions about this Agreement: hello@ctrlcolab.com